Privacy Policy

1. Introduction

​

Urban Measure Pty Ltd (“Urban Measure”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

​

This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website or engage our services.

​

2. What Information We Collect

​

We may collect personal information including:

• Name

• Email address

• Phone number

• Address or project site details

• Information relating to your enquiry or project

• Any other information you provide to us

​

We may also collect non-personal information such as:

• IP address

• Browser type and device information

• Website usage data (e.g. pages visited, time on site)

 

3. How We Collect Information

 

We collect personal information in a number of ways, including:

• When you submit a contact form on our website

• When you contact us via email or phone

• When you engage us for professional services

• Through cookies and website analytics tools

​

4. Why We Collect Your Information

​

We collect and use your information to:

• Respond to enquiries and provide services

• Assess and manage development projects

• Communicate with you about your project or our services

• Improve our website and user experience

• Comply with legal and regulatory obligations

​

5. How We Use and Disclose Information

​

We may use or disclose your personal information:

• To provide our services to you

• To consultants and contractors engaged on your project (e.g. surveyors, engineers)

• To local authorities and government agencies as part of development applications

• Where required by law

​

We do not sell or rent your personal information to third parties.

​

6. Storage and Security

​

Your information may be stored electronically via secure systems, including platforms such as Wix.com and associated applications.

​

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.

 

7. Cookies and Website Analytics

​

Our website may use cookies and third-party tools (such as Google Analytics) to collect information about how visitors use our site.

​

Cookies help us improve functionality and user experience. You can disable cookies through your browser settings.

​

Third-party services may have their own privacy policies governing how they collect and use data.

​

8. Access and Correction

​

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

​

9. Withdrawing Consent

​

If you no longer wish for us to hold or use your personal information, you may contact us to request its removal, subject to any legal obligations we may have.

​

10. Updates to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be published on this page.

​

11. Contact Us

​

If you have any questions about this Privacy Policy or how we handle your information, please contact us.